Yuppy Puppy Enterprises, LLC.com is committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our Website, you understand and agree that personal information you provide through the Website will be held on a database created and operated by us, our group of companies and/or other selected third parties.
What information do we collect and why?
When you sign up with Yuppy Puppy Enterprises, LLC.com, you will be asked for some essential information including your title, first name, surname, postal address, email address, telephone and if applicable payment information. These are collected to help us:
- Contact you about your order, account or credit status where required;
- Speed up your form filling processes if you’ve registered online;
- Understand your needs and listen to your feedback via market research, customer polls and surveys;
- Respond to any issues or queries via the customer service advisor teams; and/or notify you about changes to our service.
We will also automatically collect data such as dates and times of your visits to the Website. When you use our website as a Guest user, we also collect your email address and may contact you to let you know if you abandon a purchase part way through the process and have un purchased items in your basket.
How we protect your information
We endeavor to protect your information by:
Encrypting your personal information. When you place an order or access your account information, your information will be sent through to us. A secure server encrypts all of the information you input before it is sent to us. This protects your confidential data, particularly your credit card details from unauthorized use;
Keeping your information up-to-date and accurate. Please note that, to do this, we require you to tell us if any of your details such as your name or address change and having in place strict security procedures for the storage and disclosure of your information to prevent unauthorized access.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to and/or through the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Statement on the use and disclosure of Personal Data
We may send you by sms, email or post, details on offer, products, reminders and services, which may be of interest to you. We may also telephone you to discuss order details or for market or service research.
We may also permit selected third parties to use your data to provide you with information about goods and services, which may be of interest to you, and they may contact you about these by post or telephone. They may also contact you by email or SMS where you have consented to receiving such communications.
We may monitor or record telephone calls to ensure our quality standards are maintained and for fraud prevention purposes.
We may disclose your personal information to any member of the Yuppy Puppy Enterprises, LLC.com and also to affiliated companies and other selected third parties for the purposes described above..
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
If Yuppy Puppy Enterprises, LLC.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions or agreements or contracts between us or to protect the rights, property, or Yuppy Puppy Enterprises, LLC.com, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, credit risk reduction and our internal investigations including customer complaints and claims.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, for example, the order form. You can also exercise your right not to receive marketing information at any time by clicking the link on the bottom of each email email@example.com or contacting our customer service team on 847-234-6200
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
In order that we can monitor and improve the Website, we may gather certain information about you when you use it, including details of your domain name and IP (Internet Provider) address, operating system and browser.
You have a right to access the personal data about you that is held by us. To obtain a copy of the personal information we hold about you, please write to us at the following address: 970 North Shore DriveLake Bluff, IL 60044 enclosing your postal details and a cheque for £10 payable toYuppy Puppy Enterprises, LLC.com to meet our costs in providing you with details of the information we hold about you.
If you have any queries about data protection, please contact us on 847-234-6200